The management tool for dealers
Serauto management is an application created by auto dealers to car dealers. The experience gained over the years in the automotive sector has enabled us to develop a complete management software and proven efficiency.
With a support scheme based on client-server architecture, running on Windows 2003/2008, and supported by a management system relational database SQL Server, Serauto is highly compatible and adaptable, which allows jobs to work seamlessly with WinXP operating.
Currently, Serauto is present in the major brands in the industry serving a large number of dealers of automobiles, motorcycles and commercial vehicles.
Serauto consists of six interactive modules *, designed to cover all areas of management of a dealership:
- Potential customers
- New Cars
- Used Vehicles
- Spares
- Garage
- Accounting
* Add-on modules: Marketing, Brand Communications, Employees, and EIS (Executive Information System).
DMS Serauto: Modularity and High Performance
Globality
Multi-company, multi-brand, multi-garage, multi-currency and multi-warehouse. This allows more detail under management while maintaining an overview of the company.
Safety:
The use of different modules is completely customizable, based on permissions. Offers security systems governing access to information as an essential tool for proper control and system security. Permits are totally customized from largest to smallest detail, can parameterize from access to a particular module to access to a field, menu, or tab.
Compatibility:
Serauto is fully compatible and integrated with any product in the range Microsoft Office (Word, Excel and Access, etc..) BackOffice and integrated with other external applications such as appraisals Eurotax program.
Ease of use:
Serauto follows a logical cycle of work, looking simple and easy to use, and features a variety of features aimed at users who live day to day from a dealership.
Experience and continuity:
Serauto is developed under the philosophy of the dealership with a long experience in managing and developing software for the industry. It is based on evolving as the needs of the automotive world and the application of new information technologies.
Communications:
Reception Marks files and facilitate the incorporation of information to the software.
Minimum Requirements
Warning: Use the server must be used exclusively for DMS Serauto. If not, Serinfer not responsible for any interference and / or incidents that may be derived from it.
From 1-7 users
Software
Server
S.O:
- Windows 2003 Server
- Microsoft Small Business Server 2003
- Windows 2008 Server (Foundation,Standard)
SQL:
- SQL Server 2005 Workgroup or Standard Edition
- SQL Server 2008 Workgroup or Standard Edition
Jobs
- Windows XP SP2
- Windows Vista
- Microsoft Office XP or higher
Hardware
Server*
- Pentium 4/Xeon
- Two 160GB hard drives (SATA, SCSI, SAS, SATA). We recommend RAID
- RAM: 4 GB
- System backups, 100/1000 Mbps Network Card
Jobs**
- Pentium 4
- 1 GB free disk space
- RAM: Windows XP 512 MB minimum, Windows Vista 2GB
- 100/1000 Mbps Network Card WIFI meeting the standard or IEEE 802.11g (54 Mbps)
From 8-15 users
Software
Server
S.O:
- Windows 2003 Server
- Microsoft Small Business Server 2003
- Windows 2008 Server (Foundation,Standard)
SQL:
- SQL Server 2005 Workgroup or Standard Edition
- SQL Server 2008 Workgroup or Standard Edition
Jobs
- Windows XP SP2
- Windows Vista
- Microsoft Office XP or higher
Hardware
Server*
- Pentium 4/Xeon
- Two 160GB hard drives (SATA, SCSI, SAS-SATA) in RAID 1
- RAM: 6 GB (recommended) - 4 GB (minimum)
- System backups, 100/1000 Mbps Network Card
Jobs**
- Pentium 4
- 1 GB free disk space
- RAM: Windows XP 512 MB minimum ; Windows Vista 2GB
- 100/1000 Mbps Network Card WIFI meeting the standard or IEEE 802.11g (54 Mbps)
More than 15 users
Software
Server
S.O:
- Windows 2003 Server
- Microsoft Small Business Server 2003
- Windows 2008 Server Standard
SQL:
- SQL Server 2005 Standard
- SQL Server 2008 Standard
Jobs
- Windows XP SP2
- Windows Vista
- Microsoft Office XP or higher
Hardware
Server*
- Pentium 4/Xeon
- Two 160GB hard drives (SATA, SCSI, SAS-SATA) in RAID 1
- RAM: 8 GB (recommended) - 6 GB (minimum)
- System backups, 100/1000 Mbps Network Card
Jobs**
- Pentium 4
- 1 GB free disk space
- RAM: 512 MB minimum Windows XP, Windows Vista 2GB
- 100/1000 Mbps Network Card WIFI meeting the standard or IEEE 802.11g (54 Mbps)
*Serinfer strongly advises against the use of equipment such as server Serauto clone. The use of a clone can cause problems such as:
- Lack of drivers for the devices in the installation or future upgrades.
- More difficulty for the replacement of faulty components.
- Operational problems and decreased performance Serauto.
- The reliability of a computer clone lacks, in general, guarantees a brand-name server, the latter being subjected to quality controls and inspections required.
**Although the minimum requirements for jobs are those mentioned, depending on the type of work and activity that plays that position there are certain jobs that do not need a computer on such investment to decline.
NOTE ON THE BACK OF SAFETY: Serinfer schedule a daily copy either to disk (must have enough free disk space for it) or tape drive. In both cases, the customer is responsible for overseeing the proper conduct of daily copies, either on a scheduled or on their own.
Recommendations for installation*
Recommendations for installation*
For customer support is necessary that this has a basic ADSL or similar solution for our use exclusively (do not serve or similar NETLAN Telefonica. Consult the systems department for more information.) Client provide access to establish a VPN with Serinfer. ADSL excluded for servicing those with video cameras, massive discharge or any service to saturate the channel.
Communications between centers
VPN over ADSL connection or similar, run by a phone carrier or a communications company. Remote client access using Microsoft Terminal Server. If a number higher than five remote locations, it is recommended to install another server to manage Terminal Server access and distribute the workload in the system.
Local network:
We recommend installing RJ45 Category 6 cabling and certified by a qualified professional company and data cabling installations. If WIFI networks must comply with IEEE 802.11g (54Mbps).
Printers:
Recommended printers are inkjet or laser according to the needs of the job and print. For the remote sites should consult the manufacturer support remote printing (ICA-RDP).
Implementation Serauto
1. Previous Analysis
The implementation process begins with the previous analysis, which analyzes the structure of the concessionaire and its needs. This phase includes essential information for the parameterization of the system as trademarks, workshops, jobs, sections, etc.. As well as the requirements for hardware and software. At all times, advises the client to optimize the software and resources on the concession.
2. Training
Training is a fundamental part of it exist in the implementation of a new computer system. Serauto is designed and developed for the user, so good training is essential for the user to be able to develop the possibilities of the system and become a useful tool and easy.
- Training Needs: Serinfer through its After Sales department, is in ongoing analysis of training needs of users. Periodically checked with the dealer and proposes specific training courses.
- Training Courses: We can divide three types of training Serauto:
- Courses "in situ": training before, during and after installation in the concessionaire.
- Continuing Education: Continuing Education and designed to allow users to complete their knowledge and get the most out of the application.
- Online Training "aid" Serauto aid includes a manual detailing all processes. Thus, courses can be reviewed by the user at any time while working with the application.
3. Adaptation and parameterization
In this phase, you customize and adapt the system according to the needs of the dealer once discussed in the previous analysis. This phase consists of three main parts:
- System Customization
- Data Migration
- Development of infrastructure
4. Implementation
One of the most important phases, since it began working with the system. Serinfer staff ensures that the system evolves correctly while performing the daily work of granting. Finally, recent reviews are conducted for training by ensuring that users work normally with Serauto.
5. Maintenance
Serauto For the concessionaire becomes a tool useful and effective management, maintenance should be adequate. Serinfer aware of it, provides a customized maintenance based on remote maintenance (access to the system from our facilities). a fast, convenient and effective. All customer servers are connected remotely to our headquarters. With this access we can get the dealer at any time get a quick fix on any moment:
- Remote maintenance
- Support 12 hours uninterrupted
- Hot Line "Number 902"
- Updates and modifications
- Table Control
- Definition of print formats
